While JTELC has experience with the design, engineering, construction, supply chain issues, ongoing maintenance, and operations, our focus is providing the strategic or operational guidance that our clients require to plan and direct these activities within the communications sector for the installation and operation of broadband infrastructure in our clients target areas for their target clients.

JTELC’s experience includes the network-facing operations of technology planning for absorption and migration, network maintenance, services provisioning, service installation, and network oversight.

JTELC also has extensive experience with the customer-facing operations of marketing, ordering, billing, and customer trouble ticket resolution. Fundamentally, a potential or existing customer needs to understand what you are selling, how much it costs, how they order the service, when it will be installed, who they contact for service issues, and how they will be billed and pay for the service(s) that you provide.

For projects that are eligible for state or federal funding, we provide reviews of the programs and considerations for loans or grants; including ongoing compliance obligations. At the federal level, funding is available through the USDA/RUS ReConnect program, IIJA BEAD, and many other state and federal programs.

The guidance that we provide is developed to the level of detail that each client requires for their infrastructure requirements.